Last updated: dec 2025

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for a quote. We are committed to keeping your information secure and only using it in ways you would reasonably expect.

2. Information We Collect

We may collect the following information:

• Name

• Email address

• Phone number

• Postcode

• Details about your spraying project

• Photos you upload for quotes

• Any messages you send us

We only collect information that you choose to give us.

3. How We Use Your Information

We use your information to:

• Provide quotes and respond to enquiries

• Arrange appointments or site visits

• Carry out spraying services

• Improve our customer service

• Keep basic records for accounting and legal purposes

We do not sell or share your personal information with third parties for marketing.

4. How Your Information Is Stored

Your information may be stored in:

• Email systems

• Our phone or messaging apps (e.g., WhatsApp)

• Google Forms or Google Workspace (if you submit a form)

These services use secure, encrypted systems to protect your data.

5. How Long We Keep Your Information

We keep your information only for as long as necessary to:

• Provide the service you requested

• Meet legal or accounting requirements

You can request deletion of your information at any time.

6. Cookies & Analytics

Our website may use basic cookies or analytics tools (such as Google Analytics) to understand visitor activity.
This data is anonymous and does not identify you personally.

7. Your Rights

You have the right to:

• Request a copy of the data we hold about you

• Ask us to correct or delete your information

• Withdraw consent at any time

To request this, email us at [your email].

8. Contact Us

If you have any questions about this Privacy Policy or how your information is used, you can contact us at:

The Makeover Spray Co.
Email: info@makeoversprayco.biz
Phone:07979608980